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Chris Muller - Notes from America
Christopher C. Muller, Ph.D.Professor and Director Center for Multi-Unit Restaurant Management Rosen College of Hospitality Management University of Central Florida. Christopher Muller is a leading academic expert in the field of chain restaurant management. His research has focused on multi-unit restaurant brand management; chain restaurant organization development and growth; and the training of multi-unit managers.
October 27, 2009 | more |
Chris Muller - Notes from America
Restaurant trends are obvious, you just need to look for themA number of really revealing news articles hit the listserve system on Thursday and Friday this week. I imagine many of you read them after seeing the teaser headlines in your email updates. I was struck by two, in particular. One, with a by-lineContinue reading Restaurant trends are obvious, you just need to look for them 0 Comment(s) July 22, 2009 | more |
Chris Muller - Notes from America
Restaurant Brand ContractionWhat makes a restaurant concept a brand? #ZU#First and foremost, it’s the customers. A restaurant brand’s value is resident in the customer’s mind, never in the Board Room. What a company does to create consumer brand value is, of courseContinue reading Restaurant Brand Contraction 0 Comment(s) June 2, 2009 | more |
Chris Muller - Notes from America
For Restaurants Twitter = Local, Facebook = Mass MarketRemember the idea that all restaurant marketing should be local marketing? And all local marketing should reinforce your two main consumer goals—frequency and loyalty?Continue reading For Restaurants Twitter = Local, Facebook = Mass Market 0 Comment(s) April 23, 2009 | more |
Chris Muller - Notes from America
This week the marketing of restaurants changed forever.By now you will have heard about Domino’s, the “disgusting employee” viral video and the way that Twitter played a crucial part in the rapid spread of the message.Continue reading This week the marketing of restaurants changed forever. 0 Comment(s) |
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NRA SHOW 2013 - Chicago, IL, USA,
National Restaurant Association Announces 2013 Food and Beverage Product Innovations Awards Recipients
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