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Chris Muller - Notes from America
Christopher C. Muller, Ph.D.Professor and Director Center for Multi-Unit Restaurant Management Rosen College of Hospitality Management University of Central Florida
Christopher Muller is a leading academic expert in the field of chain restaurant management. His research has focused on multi-unit restaurant brand management; chain restaurant organization development and growth; and the training of multi-unit managers. Professor Muller has lectured on these topics to a variety of individuals throughout the world, including presentations to groups from Germany, Great Britain, Italy, Singapore, Hong Kong, Korea, Australia, Central America, and Mexico. Muller is one of the co-founders of the annual European Foodservice Summit. He is currently a Professor in the Rosen College of Hospitality Management at the University of Central Florida where he is the Director of the Center for Multi-Unit Restaurant Management. Dr. Muller has had extensive experience in the hospitality service business. He co-founded 'Za-Bistro! Restaurant Holdings, Inc. a start-up restaurant company based in the Orlando, FL market. He has owned or operated restaurants and small hotels throughout New England, has worked in the international wine import and sales industry, and has served as a consultant to local, national and international restaurant, beverage, and hospitality management companies. He has also served as an expert witness in a number of precedent setting legal cases on topics ranging from restaurant trade dress and intellectual property, franchisee rights, and negligence issues. Professor Muller received both his Doctorate and Masters degrees from the School of Hotel Administration at Cornell University. With Dr. William Fisher he has written Four-Dimensional Leadership: The Individual, The Lifecycle, The Organization, The Community, and Leadership Exercises! Taking a Leadership Role in the Hospitality Business. His industry writings have been published in the International Journal of Hospitality Management, the Cornell Hotel and Restaurant Administration Quarterly, the Journal of Hospitality & Tourism Research, FIU Hospitality Review, Foodservice Europe, and the Hospitality and Tourism Educator.
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