28th International Foodservice Forum

 
What really matters in 2009+
 
Professional foodservice in 2009: consumption trends. Recipes for success. Market opportunities. Basics for the future. And: thinking outside the box.

 
When?
Thursday, 12 March 2009, 10.00 – 18.00 hrs
Where?
Congress Centre Hamburg, Hall 1
The main congress language is German – simultaneous translation into English.
F & B Mall: F & B suppliers will make presentations in the Foyer of Hall 1 and inform participants about their latest products and service packages, as well as ensure plenty to eat and drink during the breaks.
 
Program
From 09.00 hrs – warm-up with Coffee & Co.

1. Opening Bernd Aufderheide, Hamburg Messe, and Gretel Weiss on behalf of the organisers.
   
2. Room for manoeuvre and paths to growth - Speaker: Gretel Weissfood-service, Frankfurt am Main
   • 2008: facts & figures on the biggestfoodservice companies
   • Mega trends and perspectives for the industry
   • Plus and minus markets. Lessons for 2009+
     
3. Loyalty management in the restaurant industry - Speaker: Anne M. Schüller, Marketing & Sales, Munich
   • How to make guests even happier
   • Future trends: repeater guests and active recommenders
   • Top goal: regaining guests efficiently
      
     12.00hrs - Lunchbreak, discussions, food and beverages
     
4. The world is as we think it is - Speaker: Thorsten Havener, Mentalist, Munich
   • Leave habitual patterns of thought. Let your locked up imagination take flight.
   • Energy follows attention.Concentration on essentials.
   • All power comes from within. The mental tool box.
     
5. My concept, my philosophy, my vision
   • Marc Saxer, Two Spice AG, Zurich, Switzerland - Yooji’s: sushi & even more freshness & online networking
   • Delf Neumann, Gastro & Soul GmbH, Hildesheim - Bavaria Alm: German cuisine in a freestander concept
   • Mirko Silz, Vapiano SE, Bonn - Vapiano: the new brand and growth strategy 2009+
   • Jürg Landert -jlz, Zurich / Switzerland
     
      
     
15.00hrs Coffeebreak, discussions, food and beverages
 

6. The new customer, The New Future. - Speaker: Ibrahim Ibrahim, Portland Design, London / Mumbai / Sydney
   • Which drivers will fuel customers’ expectations and behaviour
   • New insights about the generation of digital natives & nomads
   • How design can energise eating and shopping experiences to create new public spaces
     
7. Success and motivation in challenging times - Speaker: Jörg Löhr, Personality Management Trainer, Augsburg
   • For immediate application: rules for goal achievement
   • How to put good resolutions into practice and to cast aside limiting thoughts
   • Decisive factors for success when times get tough
     

Drinks
Programme subject to change without notice!
 

 
To register, please click here
 
In coorperation with Hamburg Messe:
83rd INTERNORGA Hamburg
International Trade Fair for the Hotel, Restaurant, Catering, Baking and Confectionery Trades
10.00 – 18.00 hrs, 13 – 18 March 2009

 

 
| 16 December 2008 |